Last Updated: March 23, 2026
At VeluxTrade, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit veluxtrade.shop, make purchases, or interact with our services.
Information We Collect
We gather personal information you provide directly, such as name, email, shipping/billing address, phone number, and payment details during checkout. We also collect usage data like IP address, browser type, pages visited, and device info automatically via cookies and analytics tools.
For smart home products like our KERUI cameras, we may process order-related device details (e.g., model numbers) but never access your home network data.
How We Use Your Information
Your data helps us process orders, fulfill shipments, send updates, and improve our site. We use it for customer support, fraud prevention, marketing (with consent), and analytics to enhance shopping experience. We never sell your data to third parties.
Sharing Your Information
We share data only with trusted service providers for shipping (e.g., USPS, UPS), payments (e.g., Stripe, PayPal), and site hosting. In cases of legal requirements or business transfers, disclosure may occur. All partners are bound by confidentiality.
Cookies and Tracking
Our site uses cookies for functionality, security, and personalized ads. You can manage preferences via browser settings. We use Google Analytics for insights—opt-out available.
Data Security
We implement industry-standard measures like encryption, firewalls, and secure servers to protect your data. However, no online transmission is 100% secure.
Your Rights
You can access, correct, delete, or restrict your data; withdraw consent; or request portability. Email privacy@veluxtrade.shop. US residents: CCPA rights apply (e.g., opt-out of sales). EU/UK: GDPR rights including objection.
We retain data as needed for orders (up to 7 years for tax) or legal purposes, then securely delete it.
Children’s Privacy
Our site is not for children under 13. We do not knowingly collect their data.
International Transfers
Data may transfer to processors in the US/EU with safeguards like Standard Contractual Clauses.
Changes to This Policy
We update this policy periodically—check the date above. Continued use constitutes acceptance.
Contact Us
VeluxTrade
Email: privacy@veluxtrade.shop